Policy information

Buyer Terms

Buyer terms explain how clearance deal orders, delivery offers and Whole Lot offers work on Clearance Hub Australia.

Order requests

Buyers submit order requests before payment where freight or pickup confirmation is required. Payment should only occur after the order is ready for payment according to the workflow.

MOQ and stock

Products may have minimum order quantities, order increments and limited stock. Stock is subject to supplier confirmation until the relevant workflow is completed.

Whole Lot offers

Whole Lot offers are total offers for all available units, plus any delivery offer where applicable. Offers and counter offers are private and subject to the platform workflow.

Account information

Buyers must keep contact, address and delivery information accurate. Delivery details are used for order fulfilment and are not exposed to suppliers before the required confirmation stage.

These terms are a practical launch summary for using Clearance Hub Australia. They may be updated as marketplace operations, supplier agreements, payment processes and legal requirements evolve.

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